Exceptions on timecard and resolution

Flagging exceptions, like Late In, Early Out, Unscheduled or Missing Punches assists managers in identifying potential issues with their employee’s timecards. Missing punches should be addressed before processing payroll. If there is no matching in and out punch, then the time span will not be processed for that time period. It also will help the manager identify recurring issues with their employees come to work at non scheduled times.

Exceptions are flags or markers used to alert operators when employees work outside of their assigned shifts. They are used only as flags and perform no other function within Workforce Timekeeper. Exceptions track cases where an employee works “differently” from the expected work conditions, such as unscheduled, early, or late.

How does Workforce Central know if you’re late or early to work? You have to have a schedule. Workforce Timekeeper reports abnormal employee activity such as early arrival, late arrival, unscheduled punches, and so on. The system compares employee’s punch times to their assigned shifts to locate unusual occurrences or exceptions.

Other examples of exceptions include leaving early or late, working a longer or shorter shift than expected, These items are tracked in the Exception Rule. Other exceptions Timekeeper tracks are when the employee is absent, forgets to punch, and whether their lunch is too long or short. Exceptions are used by most companies. Usually, not all exceptions are defined. If all exceptions are enabled, they tend to lose their impact. The most common exceptions used are Late In, Late Out, Long Breaks, and Unscheduled Shifts.


Here are the different types of exceptions that might be defined at your organization. Most companies enable only Early, Late, and Unscheduled exceptions.

 

Early and Very Early For scheduled employees you can define an early in-punch and a very early in-punch. You can also define an early out-punch.

 

Late, Very Late For scheduled employees you can define a late out- punch and a very late out-punch. You can also define a late in- punch.

 

Short Shift - Employees that are scheduled can be flagged when they work for a shorter period of time than defined in the Exception Rule.

 

Long Interval -You can define a long interval to track those employees that work a longer period of time than defined in the Exception Rule. Once an employee punches for break or lunch, it resets the long interval counter.


Unscheduled Employees that work during a time when they are not scheduled can be flagged in the timecard or reports as “unscheduled”.

 

Long & Short Shifts - For employees that work a long shift or a short shift, an exception flag can be tracked in the timecard or reports.

 

Absence - Absences are considered an exception. If an employee is absent the date field in the timecard grid is outlined in red. If a pay code amount excuses the absence then the outline changes to blue. Whether or not a particular pay code flags as an excused absence is configurable.

 

Missed Punches - Missed in- and out-punches are enabled by default.

No further configuration is necessary.

 

Long & Short Break - Long and Short Break exceptions are configured in the Break Rule.



Exception



Exceptions are used to alert managers when employees work outside of their assigned shifts.

Name

The exception rule name. Follow a naming convention, so that you can easily identify this item later in the configuration process. The name is required, is case-insensitive, and must be unique. Do not use special characters.

 

Unscheduled

Select this option for an exception to appear when an unscheduled employee punches in.

 

 

Long Interval

Select this option to define an unusually long period of time between an in-punch and an out- punch. The rounded time between the punches is used to compute this exception. If the time between the in-punch and the out-punch equals or is greater than the long interval, the long exception appears on the Timecard and on reports. Punches for breaks reset the interval.

  

Short Shift

The duration of a short shift. Exceptions appear when rounded shift lengths are less than or equal to the short shift setting.

Very Early In

Exceptions appear when employees punch in before their scheduled start times and at or before the very early-in amount. Actual punches are compared to this exception. Set this exception for an amount of time greater than the early exception.

 

 

Early In

Define the amounts for early out punch and early in punch exceptions. Exceptions occur when employees punch in before their scheduled start times and at or before the early in amount. It is necessary for this amount to be less than the very early exception.

 

 

Late In

Define the amounts for late in punch exceptions. Exceptions occur when employees punch in after their scheduled start times and at or after the late in amount. Actual punches are compared to this exception.

 

 

Early Out

Define the amounts for early out punch and early in punch exceptions. Exceptions occur when employees punch out before their scheduled end times and at or before the early out amount. Actual punches are compared to this exception.

 

 

Late Out

Define the amounts for late out punch exceptions. Exceptions occur when employees punch out after their scheduled end times. Actual punches are compared to this exception. It is necessary for this amount to be less than the very late exception.

 

 

Very Late Out

Define the amount for very late out-punches. Exceptions appear when employees punch out after their scheduled end times and at or after the very late out amount. Actual punches are compared to this exception. Set this exception for an amount of time greater than the late exception.

 

 

Duration Pay Codes

When resolving early out or late in exceptions in a timecard, the duration pay code that you select here is used as the default pay code for the make-up edits.


Breaks Tab

The Breaks tab displays a table in which you can define the total break processing within a shift.

 

Total break exception processing and total break paid amount are based on the shift length. For example, for shifts of up to 3 hours and 59 minutes in length, a long total break exception can be configured if the total of all breaks in the shift equals 30 minutes or more. For shifts of 4 or more hours length, the same exception can be configured for breaks that total an hour or more.

 

Round: The rounding period used for time in excess of the total paid break amount. Grace: The grace period used for time in excess of the total paid break amount.

Note: If you use a round and grace in the exception rule for the total break, you should not use rounds and graces in the break rule. Exception processing should be configured based on the total break time for the shift, or on individual breaks, but not both.

 

Shift Length: The shift length for the total break amounts that are being calculated in the row. The shift length, which is elapsed time (there is no rounding), ranges from the specified length up to the next shift length in the rule. The settings in this row apply to worked shifts that equal or exceed this length, and are less than the next shift length in the rule.

 

Short Break: The minimum amount of un-rounded break time that can be taken during the shift. A Short Break exception is generated if the total un-rounded break minutes are less than or equal to this amount.

 

Long Break: The maximum amount of un-rounded break time that can be taken during the shift. A Long Break exception is generated if the total un-rounded break minutes is equal to or exceed this amount.

 

Paid Amount: Total break paid amount. This is an alternative to using paid amount for individual breaks. It specifies the total break time within the shift that is paid as worked time. Break time in excess of this amount will be deducted from the shift.

 

Break Sequence: The order in which breaks should be taken, for example, rest, meal, rest. The sequence of breaks appears in this column. The column is blank by default.

 

Use the Edit Break Sequence dialog box to change the order of breaks within a sequence, add new breaks to the sequence, or delete breaks from the sequence. Click the arrow button in the Break Sequence column to open the Edit Break Sequence dialog box.

timecard exception is generated when a processed time pair that does not meet certain expectations or requirements. Although some exceptions may be minor and have little or no effect on timecard processing, many exceptions are more serious and must be resolved by a manager or practitioner before payroll can be run. The severity of a timecard exception is indicated by one of the following three icons:

Message

Exceptions marked with this Message icon do not require action from a manager or practitioner in order for payroll to be processed, although you can choose to note them.

Warning

Exceptions marked with the Warning icon do not have to be resolved, but may need to be noted by a manager or practitioner before payroll can be processed.

Error

Exceptions marked with the Error icon must be resolved before payroll can be processed.

The page displays a summary of the timecard exceptions associated with your employees' timecards for the current and next pay period. You can use links on the Home page to view and resolve these exceptions by employee or by exception type.

You will be able to resolve many common timecard exceptions by selecting an automated solution suggested by the Time & Attendance module. Some exceptions, however, will require you to edit or delete employee time pairs.

Although some exception types are related to the Time & Attendance module's basic functions and are always enforced, other exceptions can be defined or enabled by your company. For instance, your company may be configured to generate an error-level exception when the application detects overtime hours, while another company may choose to generate a message-level exception, or no exception at all, for overtime hours.

Although there are many possible exception types and the severity of some exceptions can be defined differently by different companies, the basic procedures for resolving most exceptions are similar. See the following topics to gain an understanding of these basic procedures and to learn how to resolve some of the most commonly occurring exceptions:

  • Viewing and Resolving Exceptions by Employee

  • Viewing and Resolving Exceptions by Type

  • Resolving Exceptions for Early and Late Clock-Ins and Clock-Outs

  • Resolving Exceptions for Missing In or Out Punches

  • Resolving Exceptions for Overtime Hours

  • Resolving Manager Approval Required Exceptions (Approving Employee Timecards)

  • Resolving Supplemental Earnings Supervisor Approval Required Exceptions (Approving Employee Supplemental Earnings)

  • Resolving Loan Time Approval Required Exceptions (Approving Loaned Time)

  • Resolving Supplemental Earnings Loan Supervisor Approval Required Exceptions (Approving Loaned Supplemental Earnings)

Note: Timecard exceptions are distinct from attendance exceptions, which are generated when specific types of attendance deviations (for example, sick time, late arrivals, early departures, or absences) exceed acceptable thresholds, as defined by your company. See the Managing Employee Attendance Overview for more information about attendance exceptions.

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